Compare Home Phone Providers: BT and Sky | Virtual Voice
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Virtual Voice vs the big names

See how we stack up against BT Digital Voice, Sky Talk and traditional landlines on price, flexibility and features.

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Feature Virtual Voice BT Digital Voice Sky Talk
Monthly cost (home) £6.99 to £12.99
inc VAT		 Needs BT broadband
calling plans extra		 Needs Sky broadband
plans from £9
Broadband from any provider Yes No, BT broadband only No, Sky broadband only
Contract length Rolling monthly Tied to your BT broadband contract Tied to your Sky broadband contract
Engineer visit needed No, download the app Only if a new line is needed Only if a new line is needed
Use on your mobile Yes, iOS and Android app No app (calls can be diverted) No app
Use on PC or Mac Yes, desktop app No No
Keep your existing number Yes, any UK landline number Yes Yes
Number porting fee £19.99 one off Usually free Usually free
Voicemail to email Yes, audio and transcript Standard voicemail Standard voicemail
Call recording Yes (250+ plan) No No
Spam call blocking Yes Yes (BT Call Protect) Yes (Sky Talk Shield)
Works in a power cut No (VoIP requires power) No (digital voice) No (digital voice)
UK based support Yes, Sunderland team Yes Yes
30 day plan refund Yes No, 14 day cooling off No, 14 day cooling off
Cancel any time Yes, no notice period Early exit fees in contract Early exit fees in contract

Competitor pricing is indicative as of June 2026 and may vary. All Virtual Voice prices include VAT. BT and Sky prices exclude line rental where applicable.

The key differences

Why people choose Virtual Voice

Works on any device

Your landline number rings on your iPhone, Android, PC and Mac simultaneously. Take calls from the sofa or answer on your laptop — the choice is yours.

No long contracts

BT and Sky lock you in for 18–24 months. Virtual Voice is rolling monthly. If you are not happy in the first 30 days we refund your plan pro rata for the unused time.

No broadband tie in

Plans start from £6.99 a month and work with any broadband provider, so you are never locked into one company's bundle or contract.

Common questions

Honest answers

Will my calls sound as good as my old landline?+
On modern broadband, yes — often better. We use HD voice codecs that deliver noticeably clearer audio than traditional copper lines. The only variable is your broadband speed, and any connection over 2 Mbps is more than adequate for calls.
Can I really keep my exact number?+
Yes. We port your existing number from your current provider. Geographic 01/02 numbers are almost always portable. The process usually takes 5–10 working days and your old line keeps ringing right up to the moment the port completes.
What if my broadband goes down?+
VoIP requires an internet connection, so a broadband outage will affect your service — the same is true of BT's and Sky's digital voice products. We always recommend keeping a mobile charged as a backup, and you can set a failover number in your portal so calls divert to your mobile automatically.
Is there a penalty for leaving?+
No. Virtual Voice is a rolling monthly contract. You can cancel at any time with no notice period and no exit fee. If you cancel in your first 30 days we refund your plan pro rata for the unused time (call charges and porting fees excluded).

Ready to make the switch?

Plans from £6.99/mo inc VAT. Keep your number. Cancel any time. Takes five minutes to get started.

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