Name: Virtual Voice Office
Address: Sunderland, Tyne and Wear, GB
Telephone: +441915433488
Price range: £4.95–£25/mo

Just need one line?

Single-user plans for sole traders

A professional business number on your existing devices. All prices ex VAT, rolling monthly.

Office Line

A single direct-dial number — perfect as a dedicated business line with no outgoing minutes.

£5.95 /mo ex VAT

1 direct-dial business number

iOS, Android, PC & Mac apps

Voicemail to email

Call forwarding & divert

Emergency address registered

Choose Office Line→

25% OFF · 12 Months

Office Pro

The full single-user business phone system — calls, recording, routing and setup included.

£12.95/mo

£9.71 /mo ex VAT

for 12 months, then £12.95/mo · new customers

Everything in Office Line

2,000 inclusive UK landline & mobile minutes

Call recording & voicemail transcription

Business hours & call routing

Hunt groups & call transfer

Choose Office Pro→

Team packages

Ready-built packages for every team size

Every user gets their own direct-dial number, plus shared call bundles and a main company number. All prices ex VAT, rolling monthly, cancel any time.

2–6 people

Starter

£12.10 /user/mo ex VAT

£48.41/mo total · for 4 users

Direct-dial number per user

1 shared 2,000-min bundle

Main company number included

iOS, Android, PC & Mac app

We configure everything

Customise this package→

How Tyneside Electrical cut their phone bill by 63%

Tyneside Electrical Services had been on a BT Small Business package for years. When the renewal quote arrived at £380 a month for four lines, director Michael O. started looking for alternatives.

"We needed four direct-dial numbers, voicemail-to-email and something the lads could use on their mobiles when they were on site. Virtual Voice Office ticked every box at £62 a month. The team just downloaded the app and were making calls the same afternoon."

63%

Monthly saving

Users migrated

Same day

Up and running

The numbers

Before (BT) £380/mo

After (Virtual Voice) £62/mo

Annual saving £3,816

Get a quote for your team

Customer reviews

What our customers say

★★★★★

"We moved four lines across from BT and saved over £140 a month. The setup was done for us and the team just downloaded the app. Genuinely painless."

Michael O., Director

Tyneside Electrical Services

★★★★★

"Call recording for compliance was the main reason we switched and it works perfectly. The voicemail-to-email is a bonus the whole team uses every day."

Sarah P., Practice Manager

Reynolds & Partners Solicitors, Newcastle

★★★★★

"Quoted £380/month by our old provider for a new system. Virtual Voice Office was £62. Same features, better app, and the support team actually answer the phone."

Tom H., MD

North East Print Solutions

Capability

Everything a business line needs

Included or configured by our team. No PBX hardware, no IT project.

Direct-dial number

Every team member gets their own number so customers can reach them directly.

Auto attendant & routing

"Press 1 for sales" menus and routing rules, managed in your portal or configured by us.

Call groups

Ring whole teams at once or in sequence so no call goes unanswered.

Business hours

Route calls differently in and out of hours, with custom out-of-office handling.

Call recording

Record and store calls for training and compliance, searchable in the portal.

AI voicemail to email

Missed calls land in the right inbox with an audio file and an AI-generated transcript.

AI auto-attendant — coming soon

An AI-powered attendant that answers calls, handles common queries and routes intelligently — available to all VVO customers at launch.

Coming soon

Explore all features→

Desk phones

Pre-configured Yealink handsets

App and mobile included on every plan. Add a desk phone if your team prefers one. All prices ex VAT.

Mobile redirect

Forward calls straight to your existing mobile. No app needed and calls just ring through as normal.

Free

iOS, Android, Mac, Chrome & PC

Make and take calls on your phone, tablet, Mac or browser using the Virtual Voice app. Works over wifi or mobile data.

Free

iOS Android Mac Chrome extension Windows PC

Keep your existing phone

Grandstream HT802-V2 ATA adaptor

The HT802-V2 adaptor converts your current corded or DECT analogue phone to work over VoIP. Just plug in and go.

£40.83 ex VAT

New DECT cordless handset

Yealink W73P bundle

A modern wireless handset that feels exactly like your old home phone. 300 m range, long battery, crystal-clear audio.

£82.50 ex VAT

Visit the hardware shop→

How it works

Two ways to get hardware

Buy a phone as part of a plan, or shop standalone hardware any time — whichever suits you.

As part of a plan

Add a desk phone during checkout when you sign up for a plan. You can configure it yourself using our setup guides, or if you'd like us to provision it ready to go, talk to our support team — they'll agree the right approach (and any provisioning cost) with you directly.

Build your package

Standalone from our shop

Already have a plan, or just need extra hardware — headsets, extra handsets, accessories? Buy directly from our hardware shop, no plan required, delivered to your door.

Visit the hardware shop

Cut your business
phone bill by
up to 63%.

Single-user plans for sole traders

Ready-built packages for every team size

Build exactly what you need

How Tyneside Electrical cut their phone bill by 63%

What our customers say

From order to first call in days, not weeks

Everything a business line needs

Integrations for every industry

Trusted across every sector

Pre-configured Yealink handsets

Two ways to get hardware

As part of a plan

Standalone from our shop

Start saving today.

Tips for running a better business phone system

Bring your business numbers with you

Just need a home phone line?