Plans & pricing — Virtual Voice

VoIP Extension

£5.99/mo

inc VAT · billed monthly

✓1 UK landline number
✓Apps for iOS, Android, PC & Mac
✓Voicemail to email
✓Caller ID & call waiting
✓Call forwarding & divert
✓No outgoing calls included

12-month contract

What’s in each plan

Feature	VoIP Extension	VoIP 250	VoIP Unlimited
UK landline number	✓	✓	✓
iOS, Android, PC & Mac apps	✓	✓	✓
Voicemail to email	✓	✓	✓
Call forwarding & divert	✓	✓	✓
Outgoing UK minutes	None	250 / mo	Unlimited
Call recording	—	30 days	Unlimited
3-way conference	—	✓	✓
Simultaneous calls	1	2	3
Priority UK support	—	—	✓

Not sure? Find my plan

Customer stories

Real people, real results

★★★★★

"I was dreading the switch-off until my daughter found Virtual Voice. Set up in under 10 minutes — I didn't even need to change my number. Couldn't be simpler."

Margaret T., Sunderland

VoIP 250 customer

★★★★★

"I work from home and live on the phone. The unlimited plan saves me a fortune compared to my old BT line and the call quality is noticeably better."

David K., Leeds

VoIP Unlimited customer

★★★★★

"We just wanted a spare line so the grandchildren could always get through. The extension plan is perfect — cheap and it just works."

Patricia & Ron, Bristol

VoIP Extension customer

Questions

Pricing FAQs

Is there really a 12-month contract?+

Yes — every plan is a 12-month contract, and you can cancel within the first 30 days for a full refund. After that you stay on the plan until the term ends.

How much do I save by paying annually?+

Annual billing takes 10% off. That’s £7.20/yr on VoIP Extension, £10.80/yr on VoIP 250 and £14.40/yr on VoIP Unlimited.

Can I keep my existing number?+

Yes. We port your current landline number across for a one-off £19.99 inc VAT. It usually takes 5–10 working days and you keep ringing as normal until it switches.

Do I need any special equipment?+

No hardware and no engineer visit. You just install the app on the devices you already own — phone, tablet, PC or Mac.

What about calling 999?+

Emergency calls work as normal. We collect an emergency address for your number so the emergency services can find you if you call 999.

What counts as inclusive minutes?+

VoIP Extension is a receive-only plan — it includes no outgoing minutes. VoIP 250 gives 250 outgoing minutes to UK landlines and mobiles each month; VoIP Unlimited is unrestricted. International calls are always charged per minute.

Simple plans, all inc VAT

What’s in each plan

Real people, real results

Pricing FAQs

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