LIMITED TIME: 15% off VoIP Unlimited for 12 months — new customers onlySee the deal →
Running a business? Switch to our business VoIPVirtual Voice Office BUSINESS
BT switches off copper landlines in December 2027 — move now, keep your number

Keep your number.
From £5.99 a month.

A real UK landline that rings on your phone, tablet, PC or a proper handset. No line rental, no engineer visit, live in minutes. All prices include VAT.

30-day refund guarantee
Cancel any time
UK support, Sunderland
Yealink DECT phone with home in background
iOS, Android, PC & Mac apps Keep your existing number 30-day refund guarantee Live in minutes UK support, Sunderland
Simple pricing

Pick the plan that fits your home

All plans include VAT. Rolling monthly, cancel any time. Pay annually and save 10%. 30-day refund guarantee.

VoIP Extension
£5.99/mo
inc VAT · billed monthly
  • 1 UK landline number
  • Apps for iOS, Android, PC & Mac
  • Voicemail to email
  • Caller ID & call waiting
  • Call forwarding & divert
  • No outgoing calls included
Rolling monthly
15% OFF · 12 Months
VoIP Unlimited
£12.99/mo£11.04/mo
inc VAT for 12 months, then £12.99/mo · new customers
  • Everything in VoIP 250
  • Unlimited UK landline & mobile minutes
  • Unlimited call recording
  • Priority UK support
  • Up to 3 simultaneous calls
Rolling monthly
VoIP Extension
£5.99/mo£5.39/mo
£64.68/yr inc VAT · billed yearly
Save £7.20/yr
  • 1 UK landline number
  • Apps for iOS, Android, PC & Mac
  • Voicemail to email
  • Caller ID & call waiting
  • Call forwarding & divert
  • No outgoing calls included
Rolling monthly
15% OFF · 12 Months
VoIP Unlimited
£12.99/mo£11.04/mo
£132.48/yr inc VAT for 12 months, then £155.88/yr · new customers
  • Everything in VoIP 250
  • Unlimited UK landline & mobile minutes
  • Unlimited call recording
  • Priority UK support
  • Up to 3 simultaneous calls
Rolling monthly
Not sure? Find my plan in 30 seconds
Two services, one provider

For your home. And for your business.

Virtual Voice covers your home landline. Virtual Voice Office is our full business phone system — same technology, same Sunderland team, more features.

YOU'RE HERE
VIRTUAL VOICE

Your home phone, reinvented

A simple replacement for your copper landline. Keep your number, answer on any device, and pay one small monthly price with everything included.

  • Keep your existing landline number
  • Apps for iOS, Android, PC & Mac — or a proper handset
  • Convert the phone you already own with a plug-in ATA adaptor
  • Or just divert calls straight to your mobile — nothing to set up
  • Voicemail to email, caller ID, call forwarding
  • Rolling monthly, cancel any time
From £5.99/mo inc VAT
See home plans
MORE FEATURES
VIRTUAL VOICEOFFICE

The full business phone system

Everything the home service does, plus the tools a business actually needs — from a single professional line to a full team setup for 2 to 99 people.

  • Direct-dial numbers per user + a main company number
  • Hunt groups, call transfer & business-hours routing
  • Call recording & voicemail transcription
  • Full hardware shop — desk phones & headsets delivered pre-configured
  • Save money — no line rental, no ISDN, no PBX to maintain
From £4.95/mo ex VAT per user
Explore Virtual Voice Office
Family using Virtual Voice, mum on laptop, dad on phone
Made for home

A home phone that actually fits how you live

Answer calls on the app while the kids are busy, or pick up on a Yealink handset just like your old landline. One number, every room, every device.

See how it works
How it works

Up and running in minutes

No engineer, no waiting in. Three steps and your new line is live.

1

Pick your number

Keep your existing one or choose a fresh local number in seconds.

2

Download the app

Install on your phone, tablet, PC or Mac. Sign in and you're live.

3

Start calling

Make and take calls over wifi or data, exactly like your old landline.

How Virtual Voice works: house connected to VV cloud to smartphone
2027
The big switch-off

Why every UK home is moving

501days

until copper landlines stop working

BT is retiring the copper telephone network by December 2027. Old analogue landlines simply stop working. Virtual Voice moves your number onto the internet, so it keeps ringing on the devices you already own.

Understand the 2027 switch-off
Man on Virtual Voice call in kitchen
How you call

Works with what you already have

All plans include free calls via the app and mobile redirect. Or add a plug-and-play device if you prefer a traditional handset.

Mobile redirect

Forward calls straight to your existing mobile. No app needed and calls just ring through as normal.

Free
iOS, Android, Mac, Chrome & PC

Make and take calls on your phone, tablet, Mac or browser using the Virtual Voice app. Works over wifi or mobile data.

Free
iOSAndroidMacChrome extensionWindows PC
Keep your existing phone
Grandstream HT802-V2 ATA adaptor

The HT802-V2 adaptor converts your current corded or DECT analogue phone to work over VoIP. Just plug in and go.

£49 inc VAT
New DECT cordless handset
Yealink W73P bundle

A modern wireless handset that feels exactly like your old home phone. 300 m range, long battery, crystal-clear audio.

£99 inc VAT
Grandstream HT-802 V2 Adaptor (2 FXS)
Save money — no new phone needed

Already got a phone you like? Just add an adaptor.

You don't need to buy a new handset to switch. A small box called an ATA (analogue telephone adaptor) lets your existing corded or cordless phone work over the internet instead of the old copper line — so the phone you've already got keeps working exactly as before.

We recommend the Grandstream HT-802 V2 Adaptor (2 FXS) — £50.40 inc VAT. Setup is simple: plug your phone into the adaptor, plug the adaptor into your router, and you're ready to make calls in a couple of minutes — no engineer visit needed.

  • Works with any corded or cordless (DECT) phone you already own
  • Plug-and-play setup — no engineer, usually done in under 5 minutes
  • Add it to your order when you choose a plan — no separate purchase needed
Add it to my plan
Your line, everywhere

One number, every device

Answer the home line from the sofa, the garden or another country. Available on iOS, Android, Mac, Chrome and Windows PC.

What's included

Everything your landline did, and more

Voicemail to email

Missed calls arrive as audio straight to your inbox, with a transcript.

Caller ID & call waiting

See who's calling before you answer, and never miss a second call.

Call forwarding

Send calls to your mobile, a family member, or voicemail on a schedule.

Call recording

Keep a record of important calls. Available on VoIP 250 and above.

Up to 3 calls at once

Family lines that don't clash, so everyone can be on a call together.

Keep your area code

Choose a number that still sounds local, wherever you actually live.

Get your number

Choose your area and we'll do the rest

Type a city or area code to see what's available. Your exact number is confirmed in your welcome email.

Already have a number? Port it across →
Not sure?

Find your plan in 30 seconds

Two quick questions and we'll point you at the right plan — no email address needed.

Want to keep your existing number?
See all plans & pricing →
Map of the North East showing Newcastle, Sunderland and Middlesbrough
Based in the North East

UK support from Sunderland, not a call centre

We're Cyber Fits Solutions Limited, based in Sunderland. When you contact us, you speak to the people who actually run your account, not a helpdesk script.

Number porting is available across the whole UK, with local numbers for Newcastle, Sunderland, Middlesbrough and hundreds more cities.

Customer reviews

What our customers say

★★★★★

"Really impressed. I kept my 0191 number, the app was set up in minutes and I have not had a single missed call. Much better than what BT wanted to charge me."

Dorothy M.
Newcastle upon Tyne
★★★★★

"We switched before the copper cutoff and are so glad we did. The team walked us through the whole thing and the call quality is noticeably clearer than our old landline."

Phil & Jean B.
Sunderland
★★★★★

"I use it on my mobile when I am out and the calls come through on my laptop at home too. Never miss a call any more. Worth every penny."

Steve K.
Gateshead
Stay informed

Get switch-off updates by email

We send practical guides on the 2027 landline switch-off and VoIP switching. No spam, unsubscribe any time.

Meet Vee

Your personal VoIP assistant — available right now

Not sure which plan is right for you? Vee can figure it out in under two minutes. She knows our plans inside out, can check if your number is portable, explain the 2027 switch-off and give you a live quote — all without calling us or filling in a form.

Recommends the right plan based on how you use your phone
Checks if your existing number can be ported and explains how
Gives you an instant price — no waiting for a quote
Books a call back from our Sunderland team if you'd prefer to talk

No sign-up needed. Instant answers.

Vee
Sales Assistant
Vee
Virtual Voice · online now
Hi! I'm Vee 👋 I'm here to help you find the right plan. What can I help you with today?
Can I keep my existing number?
Yes! 🎉 Most UK landline numbers port in 5–10 working days for a one-off £19.99 inc VAT. Your old line keeps working right up until switchover — zero downtime.
Type a question…
● Online now

Already have a number? Keep it.

We port your existing landline number across in 5–10 working days. One-off £19.99 inc VAT, and you keep ringing as normal until it switches.

Port my number
VIRTUAL VOICEOFFICE

Running a business?

Direct-dial numbers per user, call bundles and a main company number. Built for teams of 2 to 99. Prices ex VAT.

Explore Virtual Voice Office
👋 Hi! I'm Vee. Can I help you find the right plan today?