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From the Quayside to Jesmond, Newcastle households are dropping the copper landline ahead of the 2027 switch-off and moving to a phone line that runs over broadband instead.
Openreach is retiring the UK's copper phone network by 2027. Every landline in Newcastle upon Tyne will eventually need to move to a service that works over broadband — VoIP does that today, for less than most standalone landline plans cost.
Switching is simple: keep your number, install the app on the devices you already own, and you're live — no engineer, no new hardware to buy.
We port your existing landline number across for a one-off £19.99, so nothing changes for the people who call you.
Answer calls on the app for iOS, Android, PC or Mac — or add a plug-in handset if you would rather keep a physical phone.
Plans start from £5.99/mo inc VAT — typically less than a standalone BT landline, with no line rental on top.
There's no hardware to install and no wait for an engineer. Sign up online and you can be making calls the same day.
Rolling monthly, all inc VAT. Pay annually and save 10%. 30-day refund guarantee on every plan.
"Really impressed. I kept my 0191 number, the app was set up in minutes and I have not had a single missed call. Much better than what BT wanted to charge me."
"We switched before the copper cutoff and are so glad we did. The team walked us through the whole thing and the call quality is noticeably clearer than our old landline."
"I use it on my mobile when I am out and the calls come through on my laptop at home too. Never miss a call any more. Worth every penny."
Direct-dial numbers per user, call bundles and a main company number. Built for teams of 2 to 99. Prices ex VAT.