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Now serving Washington

VoIP home phone for Washington

Washington's a town built around its housing estates, and that's exactly the kind of area where switching your landline over the phone or app — no waiting in for an engineer — makes the most sense.

7 miles west of Sunderland
30-day refund guarantee
Keep your existing number
Cancel any time
Why Washington is switching

The copper landline is being switched off

Openreach is retiring the UK's copper phone network by 2027. Every landline in Washington will eventually need to move to a service that works over broadband — VoIP does that today, for less than most standalone landline plans cost.

Switching is simple: keep your number, install the app on the devices you already own, and you're live — no engineer, no new hardware to buy.

Local coverage
We cover Washington and the surrounding NE37–NE38 postcode area. Yes — Washington is one of our closest coverage areas, with setup usually completed the same day.
What you get

Everything you need, nothing you don't

Keep your number

We port your existing landline number across for a one-off £19.99, so nothing changes for the people who call you.

Works on any device

Answer calls on the app for iOS, Android, PC or Mac — or add a plug-in handset if you would rather keep a physical phone.

Pay less each month

Plans start from £5.99/mo inc VAT — typically less than a standalone BT landline, with no line rental on top.

No engineer needed

There's no hardware to install and no wait for an engineer. Sign up online and you can be making calls the same day.

Plans & pricing

Simple plans for Washington households

Rolling monthly, all inc VAT. Pay annually and save 10%. 30-day refund guarantee on every plan.

VoIP Extension
£5.99/mo
inc VAT · billed monthly
  • 1 UK landline number
  • Apps for iOS, Android, PC & Mac
  • Voicemail to email
  • Caller ID & call waiting
  • Call forwarding & divert
  • No outgoing calls included
Rolling monthly
15% OFF · 12 Months
VoIP Unlimited
£12.99/mo£11.04/mo
inc VAT for 12 months, then £12.99/mo · new customers
  • Everything in VoIP 250
  • Unlimited UK landline & mobile minutes
  • Unlimited call recording
  • Priority UK support
  • Up to 3 simultaneous calls
Rolling monthly
VoIP Extension
£5.99/mo£5.39/mo
£64.68/yr inc VAT · billed yearly
Save £7.20/yr
  • 1 UK landline number
  • Apps for iOS, Android, PC & Mac
  • Voicemail to email
  • Caller ID & call waiting
  • Call forwarding & divert
  • No outgoing calls included
Rolling monthly
15% OFF · 12 Months
VoIP Unlimited
£12.99/mo£11.04/mo
£132.48/yr inc VAT for 12 months, then £155.88/yr · new customers
  • Everything in VoIP 250
  • Unlimited UK landline & mobile minutes
  • Unlimited call recording
  • Priority UK support
  • Up to 3 simultaneous calls
Rolling monthly
Customer reviews

What our customers say

★★★★★

"Really impressed. I kept my 0191 number, the app was set up in minutes and I have not had a single missed call. Much better than what BT wanted to charge me."

Dorothy M.
Newcastle upon Tyne
★★★★★

"We switched before the copper cutoff and are so glad we did. The team walked us through the whole thing and the call quality is noticeably clearer than our old landline."

Phil & Jean B.
Sunderland
★★★★★

"I use it on my mobile when I am out and the calls come through on my laptop at home too. Never miss a call any more. Worth every penny."

Steve K.
Gateshead
Questions

Washington FAQs

Do you cover Washington?+
Yes — Washington is one of our closest coverage areas, with setup usually completed the same day.
Will I keep my existing number?+
Yes. We port your current landline number across for a one-off £19.99 inc VAT, usually within 5–10 working days, and you keep ringing as normal until the switch happens.
Do I need an engineer to visit?+
No. There's no hardware and no engineer visit — you install the app on the phone, tablet, PC or Mac you already own and you're ready to make and receive calls.
What happens when the copper landline switches off in 2027?+
Openreach is retiring the UK's traditional copper phone network by 2027. Every landline will need to move to a service that runs over broadband — VoIP does exactly that, so switching now means you're not rushed into it later.
Is there a contract?+
No long-term commitment. All plans are rolling monthly, so you can cancel any time, and every plan comes with a 30-day refund guarantee.
Ready?

Get your Washington number set up today

Nearby areas

We also cover

Newcastle Gateshead South Shields North Shields Durham Houghton-le-Spring Seaham Peterlee Chester-le-Street Jarrow Hebburn Whitley Bay Wallsend Hartlepool
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