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The copper network switches off in 2027. Move your business lines now and keep your number.What this means for you 2027
Now serving Newcastle

Business VoIP phone system for Newcastle upon Tyne

Newcastle is the region's biggest business hub, and that means more competition for phone providers charging for hardware, engineers and long contracts. We do none of that.

11 miles north of Sunderland
Live in days
Keep your numbers
Cancel any time
Why Newcastle businesses switch

No PBX, no engineer, no long contract

Traditional business phone lines mean an on-site box, an engineer to make changes, and a fixed number of lines. Virtual Voice Office replaces all of that with a cloud system managed entirely from a portal — add a user, change your call routing or move office without touching any hardware.

Every team member gets their own direct-dial number as standard, plus a main company number, apps for every device, and call groups and auto attendants set up by our team.

Local coverage
We cover Newcastle upon Tyne and the surrounding NE1–NE7 postcode area. Yes — we cover the whole of Newcastle upon Tyne and the surrounding NE postcodes, and most customers are set up the same day they sign up.
What you get

Everything a business line needs

Direct-dial numbers

Every user gets their own UK number, plus a main company number that rings the whole team.

We set it up for you

Auto attendant menus, call groups and business hours configured to your spec before you go live.

Manage from the portal

Add users, view invoices and request changes yourself, without waiting on an engineer.

Lower running costs

No PBX to maintain, no per-engineer-visit charges — just a per-user monthly rate, ex VAT.

Team packages

Ready-built packages for Newcastle teams

Every user gets their own direct-dial number, plus shared call bundles and a main company number. All prices ex VAT, rolling monthly.

2–6 people
Starter
£12.10 /user/mo ex VAT
£48.41/mo total · for 4 users
Direct-dial number per user
1 shared 2,000-min bundle
Main company number included
iOS, Android, PC & Mac app
We configure everything
Customise this package
MOST POPULAR
7–16 people
VOLUME PRICING
Growing
£11.94 /user/mo ex VAT
£119.35/mo total · for 10 users
Direct-dial number per user
3 shared 2,000-min bundles
Main company number included
iOS, Android, PC & Mac app
We configure everything
Customise this package
17–35 people
VOLUME PRICING
Business
£11.25 /user/mo ex VAT
£281.15/mo total · for 25 users
Direct-dial number per user
7 shared 2,000-min bundles
Main company number included
iOS, Android, PC & Mac app
We configure everything
Customise this package
36–75 people
VOLUME PRICING
Scale
£10.42 /user/mo ex VAT
£520.85/mo total · for 50 users
Direct-dial number per user
13 shared 2,000-min bundles
Main company number included
iOS, Android, PC & Mac app
We configure everything
Customise this package
Packages use shared call bundles (one 2,000-minute pool per 4 users). Heavy callers can switch to per-user bundles in the builder.
Need a different size?  Build your own package ↓  or  call us on 0191 543 3488
Just need one line?

Single-user plans for sole traders

A professional business number on your existing devices. All prices ex VAT, rolling monthly.

Office Line
£5.95/mo
ex VAT · billed monthly
  • 1 direct-dial business number
  • iOS, Android, PC & Mac apps
  • Voicemail to email
  • Call forwarding & divert
  • Emergency address registered
Rolling monthly
Customer reviews

What our customers say

★★★★★

"We moved four lines across from BT and saved over £140 a month. The setup was done for us and the team just downloaded the app. Genuinely painless."

Michael O., Director
Tyneside Electrical Services
★★★★★

"Call recording for compliance was the main reason we switched and it works perfectly. The voicemail-to-email is a bonus the whole team uses every day."

Sarah P., Practice Manager
Reynolds & Partners Solicitors, Newcastle
★★★★★

"Quoted £380/month by our old provider for a new system. Virtual Voice Office was £62. Same features, better app, and the support team actually answer the phone."

Tom H., MD
North East Print Solutions
Questions

Newcastle upon Tyne FAQs

Do you cover businesses in Newcastle upon Tyne?+
Yes — we cover the whole of Newcastle upon Tyne and the surrounding NE postcodes, and most customers are set up the same day they sign up.
Do we need to buy any hardware?+
No. Everything runs through the app on the devices your team already has. If you would prefer desk phones, we sell pre-configured Yealink handsets, but they are optional, not required.
How long does it take to go live?+
Most businesses are live within days of signing up. We provision your numbers, auto attendant and call routing remotely — no engineer visit, no on-site PBX.
Can we keep our existing numbers?+
Yes. We port your existing business numbers across, and everyone keeps calling as normal until the switch is complete.
What happens when the copper network switches off in 2027?+
Openreach is retiring the UK's copper phone network by 2027, which affects every traditional business phone line. Moving to VoIP now means it's already handled, on your terms, rather than a forced last-minute migration.
Ready?

Build your Newcastle team's package

Nearby areas

We also cover

Gateshead South Shields North Shields Durham Washington Houghton-le-Spring Seaham Peterlee Chester-le-Street Jarrow Hebburn Whitley Bay Wallsend Hartlepool
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