South Shields' mix of independent shops, trades and offices along Ocean Road and the town centre are moving to a phone system that's cheaper and easier to manage than a traditional line.
Traditional business phone lines mean an on-site box, an engineer to make changes, and a fixed number of lines. Virtual Voice Office replaces all of that with a cloud system managed entirely from a portal — add a user, change your call routing or move office without touching any hardware.
Every team member gets their own direct-dial number as standard, plus a main company number, apps for every device, and call groups and auto attendants set up by our team.
Every user gets their own UK number, plus a main company number that rings the whole team.
Auto attendant menus, call groups and business hours configured to your spec before you go live.
Add users, view invoices and request changes yourself, without waiting on an engineer.
No PBX to maintain, no per-engineer-visit charges — just a per-user monthly rate, ex VAT.
Every user gets their own direct-dial number, plus shared call bundles and a main company number. All prices ex VAT, rolling monthly.
A professional business number on your existing devices. All prices ex VAT, rolling monthly.
"We moved four lines across from BT and saved over £140 a month. The setup was done for us and the team just downloaded the app. Genuinely painless."
"Call recording for compliance was the main reason we switched and it works perfectly. The voicemail-to-email is a bonus the whole team uses every day."
"Quoted £380/month by our old provider for a new system. Virtual Voice Office was £62. Same features, better app, and the support team actually answer the phone."